Engineering Efficiency

Virtual Help Service – Plumbing & Heating

Posted on May 15, 2020 by Russell

It was amazing to read a post by Michael Cairns, on linkedIn, about how Celsius Plumbing and Heating have launched virtual help service and that they have helped over 50 families around Edinburgh and the Lothians - ALL without needing to send a single engineer out to their homes! The virtual help service is a free service, as they wanted to help their local community and contribute 'a bit more' during the current difficult times, as many people can’t risk having anyone in their homes due to per...
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Engineering Service Excellence – The Basics

Posted on April 27, 2020 by Russell

We talk to and help many companies about their: engineering service excellence, practices, desires, and ambitions.. When we first meet with a client to discuss and plan customer service initiatives, it is not uncommon for them to be overwhelmed with the scope of work that they want to be done. we often see the 'rabbit in the headlights look' on their faces as the owners and directors wonder just what have they got themselves into. The problem is that most people, and including us, tend to overc...
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Engineering Service Companies – Who We Work With?

Posted on April 24, 2020 by Russell

A question that we get asked 'engineering service companies - who do you work with?', quite often - on the face of it, is not a simple question to answer! Like any company we could reel off clients and try to impress, however, although our clients are typically providing engineering services nationally in the UK, to homes and businesses (small and large) - they are not household names! A better way, we feel, to answer this question is to explain the type of companies we work with - and more sp...
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Tradify asset management – ServiceM8

Posted on April 23, 2020 by Russell

Tradify Asset Management is currently limited to its comprehensive job and site management system. Should you require the combination of field service software with the time-saving functionality of a full Asset Management solution - consider ServiceM8 as an alternative. If Tradify asset management does not meet your needs, and you are looking to manage assets on a single Job Management system, utilising QR/Barcode identification of site equipment - ServiceM8 offers a solution that could mean a...
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ServiceM8 for Engineering Services

Posted on April 20, 2020 by Russell

We are proud to be using ServiceM8 for Engineering Services sector during these unprecedented times. Our clients within Electrical Contracting; Building; Renewable Energy; Heating Engineers; to name a few sectors are all benefiting from support and the incredible suite of software, integrations, and Add-Ons - that make ServiceM8 for Engineering Services so powerful! Due to the unexpected workload of some clients, this has brought forward the implementation of new features including Asset Manag...
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