Author: Russell

Direct Debit Payment Automation

Posted on by Russell
We are often asked about the benefits, and how to set up direct debit payment automation, and how you can work even more efficiently by using direct debit in an integrated Service M8 workflow. But what does integrated direct debit mean, and how can service companies better integrate within their job management systems. If you use GoCardless already, you will know that it automates cash collection by taking payments from your customers. each time payment is due, with a single upfront mandate. M...
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Waste Window Cleaning Water – How To Handle?

Posted on by Russell
Modern commercial and domestic waste window cleaning water arises on two fronts: 1) when high purity water is produced/filtered, and 2) whenever windows are cleaned. For the purposes of this post, we are interested in the recovery of waste water at pure water production (filtering) stage as this is effectively clean water, where as the recovery of the washings after windows have been cleaned is dirty - and it is also more difficult to recover effectively. The first barrier to overcome with reg...
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Boiler Replacement Service in Stockport

Posted on by Russell
Working with an innovative boiler replacement service company in Stockport, Poynton (Aquatec NW) - it is really exciting to see businesses embracing new job management and CRM technology - all with the aim of improving efficiency while delivering the best possible customer service! There are a number of benefits, especially associated with plumbing and heating engineering boiler replacement work that is especially suited to the ServiceM8 software, namely Asset Management and Services Add-On:- ...
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Commusoft Alternative Job Management

Posted on by Russell
Commusoft alternative job management CRM - it is a question we come across quite frequently on different forums, when business owners are questioning the efficiency of their business operations - and the wasted admin time that they are incurring. Like all commercial software.. it works - however more importantly nowadays is 'how well software/tech works for YOUR business?'. The main reasons that we here of people looking for Commusoft alternatives are:- Cost, or more importantly the value t...
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New Flat Roof Installation Using £5000 Energy Saving Voucher

Posted on by Russell
Great to be speaking to and working with highly innovative and entrepreneurial ServiceM8 users, only today we were having a great conversation about how how ServiceM8 provided a level of technology that was previously only available to larger companies. The use of the advanced CRM and Job Management functionality means that new flat roof installation using £5000 energy saving vouchers could be managed more efficiently going forward. Managing enquiries and opportunities without wasting hours and...
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FIRAS Qualified Lift Engineers – UK First

Posted on by Russell
We are proud to be working with the UK's first FIRAS qualified lift engineers. Mills Consulting Group are helping Ascendant Lifts with the paperless management and documentation of the application of specialist Hilti Products - this will ensure that full conformity is achieved on all work, in line with product data sheets, scope of work, and risk assessments. Using the full power of ServiceM8 (job management and CRM), Ascendant Lifts engineers will also be using an Asset Management add-on whic...
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Plumbing Software – Invoicing and Job Management System

Posted on by Russell
5-in-1 plumbing software system that lets you Quote, Plan, Manage, Schedule and Track your Mobile field based engineers and technicians. From in initial quote to invoice in a single system, manage your whole business in one single easy to use system. Simple for your team and a first class experience for your customers. Improve Productivity - increase workforce delivery of work, with paperless workflows and smart scheduling that maximises billable time, increases first time fix and helps you...
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Top 7 Features When Choosing a CRM for Plumbers

Posted on by Russell
So your business is growing, you might have met someone on/offline that is selling business efficiency software, or your accountant has suggested that you might digitise your business.. these are all valid reasons why you might be considering improving your business systems.. this post looks at the top 7 features when choosing a CRM for plumbers and heating engineers. Top 7 Features When Choosing a CRM for Plumbers:- Ease of use, especially by field based staff How simple it is to implement...
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Simplifying Facilities Management Software for Subbies

Posted on by Russell
There are many challenges that trade and service companies face in these times, simplifying facilities management software for subbies should be a priority - especially when companies are planning to take on new national contracts. Challenges that facilities management companies face:- Communicating and organising multiple jobs with multiple sub contractors Email and paper chaos Reactive jobs as well as scheduled planned work Asset management SLA reporting on a monthly basis Staff ...
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Choosing CRM Software for Franchisors

Posted on by Russell
You have found this page because you are trying to get through the fog of information regarding choosing  CRM software for franchisors, you know what a great CRM can do for any business, and you also know that choosing the right shortlist of systems is critical to the ability of your idea to work! How you handle the issues below (and others) will determine the success of your CRM system choice and overall success of the complete project. Advisory group/feedback. Utilising the full network av...
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